1. Introduction
Welcome to Rajabazi. These Terms & Conditions ("Terms") govern your use of Rajabazi's website, mobile app, and all related services. By registering or using the platform, you are deemed to have read and agreed to these Terms.
Rajabazi operates under an international gaming license and complies with all applicable laws and regulations. We believe every player has the right to a transparent and fair gaming environment.
These Terms & Conditions are written in Bangla so our Bangladeshi users can understand them with ease. For any queries, contact us at support@rajabazi.im.
Important: Using the platform without reading these terms means you will not be able to claim you "didn't know" later. It's important to read through everything at least once.
2. Account Registration
To register an account with Rajabazi, the following conditions must be met:
- Each individual may only One Account open one account. If a single person opens multiple accounts, all accounts will be closed.
- The name, address, mobile number, and email provided at registration must be accurate and belong to you. Providing incorrect information may result in account suspension.
- You are responsible for keeping your account password confidential. You must not allow anyone else to access your account.
- Withdrawals may be limited until account verification (KYC) is complete. A copy of your National ID or passport may be required.
- Multiple people from the same household (same IP or device) may create accounts, but each will require separate verification.
Account Security
If you suspect unauthorized access to your account, notify our support team immediately. You can change your password or lock your account at any time.
We strongly recommend enabling two-factor authentication (2FA) to keep your account secure.
3. Age Verification
Rajabazi is only 18 years of age or older For adults only. Registration by minors is strictly prohibited.
- You must provide your correct date of birth at the time of registration.
- Proof of age may be requested at any time.
- If a user is suspected of being underage, their account will be suspended immediately.
- If age is falsified, all deposits and winnings will be forfeited.
Parents, please ensure your child does not have access to this platform. We recommend using parental control software.
4. Payments & Transactions
Deposit
- Minimum deposit: ৳500. The maximum deposit limit depends on your account's verification level.
- Deposits can be made via bKash, Nagad, Rocket, and bank transfer.
- Deposits are usually instant. Bank transfers may take up to 2 hours.
- Rajabazi does not charge any fees on deposits. However, your payment provider may apply their own charges.
Withdrawal
- Minimum withdrawal: ৳500.
- KYC verification must be completed before withdrawals can be processed.
- Withdrawal requests are typically processed within 5–30 minutes. During peak times, this may take up to 24 hours.
- We recommend withdrawing through the same payment method used for your deposit.
- Under anti-money laundering regulations, large withdrawals may require additional verification.
For any withdrawal issues, reach out via 24/7 live chat. We typically respond within 3 minutes.
5. Bonuses & Promotions
Rajabazi offers a variety of bonuses and promotions. Each bonus has its own specific terms, but the general rules are outlined below:
- Wagering Requirements: A specified amount of wagering is required before a bonus can be withdrawn. This can range from 1x to 40x depending on the bonus type.
- Validity: Each bonus has a set validity period. Any unused bonus will expire at the end of that period.
- Game Restrictions: Some bonuses are only valid on specific games. This will be stated in the bonus details.
- One bonus at a time: Only one bonus can be active at a time.
- Bonus Abuse: Using multiple accounts or any other strategy to claim bonuses will result in all bonuses and winnings being forfeited.
Failing to meet bonus terms may result in forfeiture of any associated winnings. Please read the terms carefully before claiming any bonus.
6. Gaming Rules
The following rules must be followed to maintain a fair and enjoyable gaming environment on Rajabazi:
- All games use certified Random Number Generator (RNG) technology. Every outcome is completely random and impartial.
- In Live Casino, the dealer's decision is final. If a game is cancelled due to a technical issue, all wagers will be refunded.
- In Sports Betting, the odds at the time a bet is placed will apply — any subsequent changes to the odds will not affect it.
- Any winnings credited due to a technical error will be considered void.
- Any disputes regarding game outcomes will be resolved by reviewing the game logs.
7. Prohibited Activities
The following activities are strictly prohibited on the Rajabazi platform:
- Creating or operating multiple accounts.
- Using false information or forged documents to claim bonuses.
- Using any software, bots, or automated systems within the games.
- Attempting to collude with other players to influence the outcome of a game.
- Using the platform for money laundering or processing illegal funds.
- Attempting to carry out cyberattacks, hacking, or breaching the platform's security.
- Harassing, intimidating, or abusing other users.
If any of the above is proven, the account will be permanently banned and all balances and winnings will be forfeited.
8. Responsible Gaming
Rajabazi believes gaming should be a source of entertainment — not addiction or distress. That's why we offer the following tools:
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
- Time Limit: Set a daily limit on how long you play.
- Self-Exclusion: Temporarily lock your account for a set period of time.
- Cooling-Off Period: Take a break anywhere from 24 hours to 6 weeks.
- Reality Check: Session reminders to let you know how long you've been playing.
If you run into any gaming issues, let our support team know. We're here to help.
Remember: winnings are never guaranteed. Only bet what you can afford to lose.
9. Privacy
Protecting your personal information is our top priority. In brief:
- Your information is secured with SSL encryption.
- Your data is never sold to third parties.
- Never shared with anyone except as required by law.
- You can request to view or delete your personal data at any time.
For more details, visit our Privacy Policy View page.
10. Account Closure & Suspension
Rajabazi reserves the right to suspend or terminate any account under the following circumstances:
- Violating these Terms & Conditions.
- Registering with false information.
- If evidence of fraud or deception is found.
- If money laundering is suspected.
- By order of a legal authority.
You can close your account at any time by contacting support. Any verified balance can be withdrawn before the account is closed.
11. Dispute Resolution
For any disputes or complaints, please follow the steps below:
- Step One: Reach our support team directly via live chat or email at support@rajabazi.im. We aim to respond within 24 hours.
- Step Two: If you are not satisfied with the support team's resolution, you may file a formal complaint, which will be reviewed within 7 business days.
- Step Three: You may also have the option to escalate disputes through the relevant regulatory authority.
In the event of a dispute over game results, decisions will be made based on server logs and game history, and those decisions will be final.
12. Changes to Terms & Conditions
Rajabazi reserves the right to update these terms and conditions at any time. When changes are made:
- The "Last Updated" date at the top of the page will change.
- For significant changes, you will be notified via your registered email or an in-app notification.
- Continued use of the platform after any changes will be considered acceptance of the updated terms.
We recommend checking this page regularly.
Turn on notifications in the Rajabazi app to stay informed about any changes to the Terms & Conditions.